Frequently Asked Questions

Everything you need to know about shopping with The Cope.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return label.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your products covered by a warranty?

Yes, all products from The Cope come with a one-year limited warranty against manufacturing defects to ensure the highest quality standards.

Can I change or cancel my order?

Orders can be modified or canceled within 2 hours of placement. After this window, the order may have already entered our fulfillment process.